We are unable to monitor weekend and holiday inquiries. It may be up to 72 hours for a response if you submit a request online. For best results please contact our store during regular business hours of Monday through Friday 7:30am until 6:00pm. (Holidays excluded) Phone (336)274-7872 for your needs. After hours towing is available (at caller’s expense) by calling Triad Towing (336)855-1661. Your receipt includes the phone number for any potential nationwide warranty requests). Thank you for your patience.